We value your privacy and do everything we can to protect your personal data. This privacy policy explains how we collect, use, store and protect your data. By using our services, you agree to this policy.

Data we collect

We collect the following types of data: Personal data: such as your name, address, email address, telephone number and payment information that you provide when booking accommodation. Technical data: such as your IP address, browser settings, location (if authorised), and information about your interaction with our website (for example, cookies).

How we use your data

We use your data for the following purposes:

• To process and manage your bookings.
• To inform you about your reservation, changes or important information relating to your stay.
• To provide customer service and answer any questions you may have.
• For marketing purposes, such as sending offers or newsletters (only if you have given your consent).
• To improve our website and services, based on website usage and customer feedback.

Retention of your data

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, or for as long as you have an active relationship with us (for example, for repeat bookings).

Sharing your data

We only share your data with third parties when this is necessary to provide our services, such as:

• Payment processors (to process payments).
• Administrators of our website or hosting services.
• Legal authorities, when required by law or necessary to protect our rights.

We will never sell your data to third parties for commercial purposes without your consent.

Security of your data

We take appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access. We ensure that our employees and external partners who have access to your data comply with strict confidentiality standards.

Your rights

You have the right to request access to your personal data, have it corrected or deleted, or restrict its processing. If you would like to access, correct or delete your data, or if you have any questions about our privacy policy, you can contact us at: Email: elbohemia@outlook.nl

Cookies

Our website uses cookies to improve the user experience and provide certain functionalities. You can block or delete cookies through your browser settings, but this may affect how the website functions.

Changes to our privacy policy

We reserve the right to change this privacy policy at any time. Changes will be published on our website, and we recommend that you check this policy regularly for updates. Contact information If you have any questions about this privacy policy or how we handle your data, please feel free to contact us: Email: elbohemia@outlook.nl